Outlook not appearing as option for send forms email preferences despite attempted fixes...

One thing I forgot to mention, Quickbooks desktop is the latest updated 2024 version.

Hello Jay. Thanks for messaging us here. It's important you're able to use Outlook as an email preference on your QuickBooks account. Rest assured, I'll be glad to point you in the right direction so you're on the right track. It's good you've went through the troubleshooting steps provided in the article that you've added above. To go further from here, could I have you troubleshoot this using the QuickBooks Tool Hub. This tool is designed to help troubleshoot issues affecting the program. I encourage you to check out this link here that shows you how to use it. You're welcome to ask questions as you browse through the article. I look forward to hearing from you. 

Hey @RJSBird,

If the problem is still not resolved, Directly Contact QB Help Desk at [scam phone number removed].

Thanks

Ruth

Hi James, thanks for the reply. I have run Quickbooks Tool Hub and ran the Program Diagnostic Tool and did a repair, and ran the print/email repair tool and neither has remedied the issue.

Hi RJSBird,

Thanks for getting back to us here.  To learn more about adding Outlook as an option, if it's missing in QuickBooks Desktop, click here.  

If the issue persists, please don't hesitate to contact us at 1-833-317-2226 Mon-Fri: 9am-8pm ET.  Our Customer Care team will have the ability to work with you in real-time, and ensure you're able to accomplish your QuickBooks goals without delay!

If you have any other questions, feel free to touch base with us again.  We would be glad to assist!