Quickbooks 2019 Desktop Pro takes forever to load

The Condense Data utility is exclusively accessible in the United States edition of QuickBooks Desktop, John1234567. 

This is why you're unable to see it in your company file since you're using the Canadian version.

Please note that QuickBooks 2019  is no longer supported since 2022. Once a version is discontinued, some important functions may start to work less effectively over time. Aside from that, the software's performance decreases as the size of the company file increases.

There are other steps aside from condensing data that can improve the software's performance. This includes increasing your computer's RAM, manually deleting lists, and creating new company files.

Let me share these articles for additional details:

• Manage your computers to fix QuickBooks Desktop performance issues
• Manage your data files to fix QuickBooks Desktop performance issues

You can always tap on us if you have follow-up questions or new inquiries.

I'm not interested in buying another release of Quickbooks. Functionally, the 2019 version does everything that I use. And from what I have read elsewhere, some people have upgraded and the performance issue has not improved.

Also, I have lots of ram and hard drive, and the performance problem even occurs right after I have rebooted. So I'm pretty sure that it is related to the fact that the data files are expanding over time. A condense utility would be very useful, but I guess Canadians aren't allowed to have that.

Once it finally starts up, the performance is fine. So what exactly can I do to fix the startup issue?

@John1234567 

The condense feature is only available in US Desktop version. You can purchase a 3rd party service to condense your file. You can contact @Fiat Lux - ASIA directly by email for details.

If your data file has grown, one option is to delete the unused data and create a new company file. While doing this takes extra time and effort, it can help reduce your file size and improve performance, John1234567.
 

Here's how:
 

1. Go to File, then select New Company. Follow the wizard that appears.
2. Open your original file and export your lists.
3. Review and delete any entries you no longer use from the exported data.
4. Import the clean lists into the new file.
5. Update your opening balances to complete the process.
    

To improve QuickBooks' performance, you can also manage your lists by re-sorting them weekly or merging entries or sub-entries in your lists that you don't use.
 

You can also clean up your data to improve its performance. Refer to this article for guided steps on how: Manage your data files to fix QuickBooks Desktop performance issues. 
 

Let us know in the comments below if you have any other questions about QuickBooks. 

I'm a bit reluctant to go there at this point. It feels a bit error prone, and when I look at the file size, it has only grown only from 19 mb in 2019 to 25 mb now. That hardly seems like a massive increase that would explain why it takes around 10 minutes to start up. Is there some way to simply delete old transactions? I have some items in the ledger accounts that go back as far as 2000!

This is a really small company with only one employee!

25 MB is indeed a very small size. Try opening the sample file. Are you experiencing the same problem?

There are simple ways to manually delete old transactions, John1234567.

Here's how:

1. Open each transaction and press CTRL + D simultaneously on your keyboard. 
2. You can also click the Delete button itself and select Delete. 
3. Choose Yes to confirm that you want to delete it.

For items and accounts that are no longer used, use these articles for a step-by-step guide:

• Add, edit, and delete items in QuickBooks Desktop
• Add, edit, or delete accounts in QuickBooks Desktop

Don't hesitate to ask more questions if you still need more help from us.