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Cherry667
Level 1

Verifying

Hi, I need help with verifying my bank account for QuickBooks Payroll.

 

I’ve received the two small deposit amounts in my bank account, and I’ve entered them exactly as shown, in the correct order. However, QuickBooks keeps saying the amounts don’t match.

1 Comment 1
MarkAngeloG
QuickBooks Team

Verifying

Hi there, Cherry.

 

When entering the amount to verify, please enter the number only, without the decimal or a dollar sign.

 

If you include the decimal point, it will prompt that the amount entered doesn't match. That's why you'll need to enter the number only. For example, if you receive $0.12 and $0.59, enter only 12 and 59. Feel free to read this article for more details about verifying your bank for payroll: How to set up payroll direct deposit in QuickBooks Online.

 

If you've entered the correct amount without the decimal and it still prompts incorrect amount, please contact our QuickBooks Online Payroll support so they can help you verify your bank quickly.

 

Let us know if you have additional concerns with QuickBooks Online Payroll so we can provide you with the best guidance.

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