I need to void a check from 2018 and reissue in 2019 without affecting 2018 closed books.
I processed a void check in 2019, which made it appear in bills to be paid, so I successfully cut a new check in 2019. To correct the cross year, I then booked two general journal entries between cash and accounts payable, one in 2018 and one in 2019. This is creating the invoice to appear in "pay bills" again. How do I get that to clear from pay bills? It appears to be recognizing one but not both of my general journal entries to Account Payable.
Thanks for describing your unique situation and reaching out for support.
I want to point you in the right direction for support and advice. Since altering previous transactions from a closed fiscal year will impact your books, I highly recommend consulting with your accountant before moving forward. They'll be able to guide you on the best practices for dealing with this situation.
I also recommend that you then reach out to our Desktop phone support team for clarification on how to make the proper changes (if any) in QuickBooks. The number to call is 877-772-9158. Agents are available 24/7, so you can call whenever it's convenient for you.