Hi ag-anguay,
It's important you're able to find the confirmation code Forwarding. Rest assured, I'll be happy to steer you in the right direction so you can get back to doing what you enjoy the most.
I want to make sure you get the support you need with this. I recommend reaching out to our support team using this link. One of our agents will be happy to take a look at your screen and assist. Feel free to ask other questions. I'll be on standby.
