Hi there,
It's great to hear from you again! I'll be happy to assist you with canceling a scheduled cheque in QB.
You can void a cheque from the Cheque page, which lets you review the details of the original transaction.
- Go to Expenses.
- On the Expenses tab, select Filter.
- In the Type field, select Cheque.
- Select the date range in which the cheque was received and select Apply.
- Select the cheque to void from the Expense Transactions list to open it in the Cheque screen.
- Select More, and select Void from the pop-up menu.
- When prompted, select Yes to confirm you want to void the cheque.
You can also void a cheque from the Expense Transactions list, without opening the transaction.
- Go to Expenses.
- In the Expense Transactions list, locate the cheque to void.
- From the Action column, select Void from the View/Edit ▼ drop-down menu.
- When prompted, select Yes to confirm you want to void the cheque
Give this a try and if you have questions, I recommend contacting our support team using this link.