Hi there,
Mistakes like these are common, but don't worry, I'll be glad to give you a hand so you can continue to do the things you love with peace of mind. QuickBooks offers an easy-to-navigate platform that simplifies the way you manage your accounting.
Since the Supplier and Customer operate on 2 different modules within QuickBooks, you'll have to manually add the supplier. The following article shows how to: Add a supplier in QuickBooks Online. I encourage you to browse through the article and feel free to ask other questions. Otherwise, if you'd like to remove a customer, you can make them inactive which hides them from lists and menus. Even if a customer is inactive, all their transactions will still be available on reports.
If you delete a parent customer, you also delete their sub-customers. But, if there is a project attached to the customer, they can't be made inactive. To make the customer inactive, delete any projects attached to the customer.
- Go to Get paid & pay and select.
- Select the customer's name to open their profile.
- Select the dropdown ▼ next to Edit.
- Select Make inactive and Yes, make inactive to confirm.
Note: If you see a transaction for an inactive customer, it displays as "Name (deleted)."
Give this a try and let me know if the info helps. I'll be one message away in case you have other questions.
