cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
khall516
Level 1

I can't see any information in my account. Has this ever happened before? Customer service couldn't help.

Everything is gone. Just curious about where my info is since I'm paying $30 a month.
1 Comment 1
JamesM4
QuickBooks Team

I can't see any information in my account. Has this ever happened before? Customer service couldn't help.

Hello khall516,

 

It's important you're able to access and view your account details so you can bring your finances in perspective with ease using QuickBooks. Rest assured, I'll be glad to guide you towards getting a resolution. 

 

To get started, I recommend checking to see if you're logging into the right account using your normal login credentials. In case this issue persists, I suspect you may be experiencing browser-related issues that can cause issues such as the one you've described above. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance. 

 

Feel free to let me know what happens. I'll be here to assist.

Need to get in touch?

Contact us