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ZH7
Level 1

A/R reports

Hi,

 

I noticed that lately I started having payments showing up on my statements for clients and also on A/R reports,

What should I do to get rid of them?

Thank you in advance,

 

ZH

1 Comment 1
JamesM
QuickBooks Team

A/R reports

Hi there, 

 

Welcome to the Community. I'll be happy to walk you through how to delete a transaction in QuickBooks. 

 

You can delete any type of transaction in QuickBooks.

 

However, there are some transactions you can't void: estimates, deposits, supplier credits, purchase orders, delayed charges, or delayed credits. You can't void bills, but you can void bill payments. Since you'd like to delete payments, please follow the steps below:

  1. Go to the Sales or Expense menu.
  2. Find and open the transaction.
  3. Review the transaction. Make sure you need to void or delete it.
  4. Select More in the footer. Then select Void or Delete
  5. Select Yes to confirm.

This voids the transaction and associated payments from the day you created the original transaction. If you want to include the void date, add a note to the memo section.

You can only void one transaction at a time. Since the change is permanent, QuickBooks limits how many you can void to prevent mistakes.

 

Give this a try and let me know how you make out. In case you have other questions, feel free to contact our support team using this link here

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