Hi there,
Welcome to the Community. I'll be happy to walk you through how to delete a transaction in QuickBooks.
You can delete any type of transaction in QuickBooks.
However, there are some transactions you can't void: estimates, deposits, supplier credits, purchase orders, delayed charges, or delayed credits. You can't void bills, but you can void bill payments. Since you'd like to delete payments, please follow the steps below:
- Go to the Sales or Expense menu.
- Find and open the transaction.
- Review the transaction. Make sure you need to void or delete it.
- Select More in the footer. Then select Void or Delete.
- Select Yes to confirm.
This voids the transaction and associated payments from the day you created the original transaction. If you want to include the void date, add a note to the memo section.
You can only void one transaction at a time. Since the change is permanent, QuickBooks limits how many you can void to prevent mistakes.
Give this a try and let me know how you make out. In case you have other questions, feel free to contact our support team using this link here.