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Kathy15009
Level 1

how to change spacing on qb online reports

Just recently the spacing on my qb online reports has changed to double spacing.

Specifically, I'm trying to print a GL account listing and now it's double space.  Viewing is fine.  Printing is the problem

I don't see anywhere in QB online where I can change the settings on the reports.

1 Comment 1
JamesM4
QuickBooks Team

how to change spacing on qb online reports

Hi Kathy15009,

 

I can see how the double-spacing on reports can interfere with how you gather your information. Don't worry, I'll be happy to help figure this out so you can run your reports and bring your financials into focus with ease

 

QuickBooks is designed for business owners that are looking to elevate the way they manage their books. Usually, when the issue you've described happens, I recommend clearing cache and cookies as a method of troubleshooting. 

Clearing cache and cookies helps fix most issues the site may be having. Here's an article that shows you how to do that: How to clear cache and cookies

 

Once you've done this, I recommend troubleshooting Adobe Reader/Acrobat which is responsible for how your reports print. I encourage you to check out this helpful article with more info on How to update, repair, or re-install Adobe Reader/Acrobat.

 

Let me know if this info helps by marking it as solved. Otherwise, you're more than welcome to reach back if you need further assistance. Let me know if you have other questions. 

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