Hello,
Thanks for reaching out to the QuickBooks community. I’ll be happy to assist with this. Recording your financial operations accurately is crucial for your business. If you see a credit on the A/R aging detail report, it’s most likely a payment received that was not assigned to an invoice. To fix this, do as follows:
- Select Sales from the left menu
- Select Invoices
- Locate the invoice this payment was intended for
- Select Receive payment
- Check the box next to the Unapplied Payment under the Credits section
- Select Save and close
Let me know if you have any other questions.