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I created account by mistake. How can i delete it permanently??

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Community Champion

I created account by mistake. How can i delete it permanently??

Hello virpalk0001-gmai,


I hope you are having a great weekend so far! You will first want to ensure your subscription has been cancelled completely. We can do so by following the steps below:


To cancel your account:

  1. Sign in to your QuickBooks Online company at
  2. Go to the Gear icon at the top.
  3. Go to Your Account, choose Update Credit Card.
  4. In the Subscription Status section, click the Cancel Subscription link.
  5. Follow the on-screen prompts and it'll walk you through the rest of the process.

Intuit will automatically delete your information after 365 days if you do not reactivate your cancelled subscription.


If you would like your file deleted before the 365 days is up, you can log into and follow the steps below:


1. Enter username and password that is linked to the company file you would like to delete.

2. Select Data and Security from the left hand side menu.

3. Select Delete Company File, and from there you will select the company file you want to delete, and finalize the request by following the prompts to delete.


*Please Note: You will want to be sure you want to delete because once the process has been complete Intuit will not be able to recover your data.


Here is some additional information in regards to deleting your data and starting over if needed as well:


Delete you data and start over in QuickBooks Online


I hope this helps!


Kindest Regards,

Lourdes Fernandez