Hello there,
I'm happy you've reached out for support with your QuickBooks Online account. I'll help you sort this out so you can access your reports.
We haven't received any reports of ongoing issues with the Reports module in QuickBooks Online. Here's a few troubleshooting steps you can try in order to resolve this.
1. Clear your cache and cookies
The cache and cookies are stored Internet files that build up over time in your web browser. This can cause latency and display issues on various websites, including QuickBooks Online. To clear your cache and cookies, take a look at this helpful article: Clear cache and cookies.
2. Try going Incognito
Incognito mode is a private browsing mode you can use with Google Chrome. This window runs separately from the rest of your browser, so it can be helpful when you run into issues such as a spinning wheel. To learn more about Incognito mode and see how to use it, take a look here: Browse in Private.
3. Use a different browser window all together.
If you're still running into issues after trying these steps, feel free to reach out to our tech support team for more assistance. You can call our phone support team at 855-253-1536 from Monday to Friday, 9am - 8pm EST, and Saturdays 9am - 6:30pm EST. You can also contact us on social media, either through Facebook or Twitter, from Monday - Friday, 9am - 8pm EST.
I hope this helps get you back on track.
Cheers!
