inventory issues

heatheroshea · ‎September 04, 2019

Someone made a mistake and posted a bunch of entries in inventory adjustment. They did not clear them all and i had to make one more to clear a $54 million entry. the inventory is now balanced but it shows in my P&L as shrinkage. I don't want this 54 million in shrinkage as there was none.

How do I fix this?

[email address removed]

JamesM · ‎September 04, 2019

Hi there,

Thanks for reaching out in the Community. I'd be happy to assist with fixing this issue.

You'll have to manually delete the inventory ajustments on your end and I'll show you how. To do this, click Sales from your left navigation menu > Products and Services > select the arrow next to Edit > Adjust quantity. Once you're on the Inventory Quantity Adjustment screen, you can click on the clock at the top left to see all your adjustments. I'll attach a screenshot below for reference. I recommend deleting the inventory adjustments individually. Doing this should fix the issue you've described.

In case you have further questions. Don't hesitate to reach back. I'm here to help.

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