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Sietske
Level 1

On the QBO Dashboard. Why do these numbers differ? Sales Widget - Total Sales "This Fiscal Year" Profit & Loss - Income "This Fiscal Year" Why do these number differ?

Wish I could post a screenshot. 
The total Income showing under Profit and Loss should be the same as the Sales total when both are filtered for "This fiscal year" but they are not. WHY?
1 Comment 1
JamesM4
QuickBooks Team

On the QBO Dashboard. Why do these numbers differ? Sales Widget - Total Sales "This Fiscal Year" Profit & Loss - Income "This Fiscal Year" Why do these number differ?

Hi Sietske,

 

Welcome back to the QuickBooks Community. I'll be happy to assist with the issue you've described so you can continue to enjoy using the program. 

 

Based on what you've described, I encourage you to reference the following variables that may be causing the discrepancies: 

  • Reporting dates: It's important to make sure your report dates include the transaction in question.
  • Cash vs Accrual: Since the report amounts can report differently due to the accounting method, I recommend checking the method you're using on your reports. You can change this setting while running your reports by selecting the Cash or Accrual radio buttons under Accounting method.

In the event that this issue is being caused by browser-related issues, I recommend clearing cache and cookies. Clearing cache and cookies helps with fixing most browser-display/functionality issues. You can do this by following the steps in this article: Clear Cache and Cookies. If you're still having issues after verifying the info above, I recommend contacting our support team so they can take a closer look at the issue. 

 

If you have any other questions, feel free to reach out here. I'll be here.

 

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