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charlie57
Level 1

Supplier account incorrect balance quickbooks online

my supplier account is sitting in real life at 2600 current, 6300 overdue (8900 owing totally) and on quickbooks it shows my total balance as 7000 and my overdue amount at 9300. i've checked payments, credits, and each transaction and they're all correctly inputted. How can I fix this?
1 Comment 1
JamesM4
QuickBooks Team

Supplier account incorrect balance quickbooks online

Hello charlie57,

 

Thanks for reaching out to us here. Glad to learn you're using QuickBooks to keep track of your income and expenses. The program is designed to help you save time so you can do the things that you enjoy the most. I'll be happy to share more info.

 

In order to locate the discrepancy, I suggest reconciling the account in question. Reconciling an account helps you pin-point the root cause of the discrepancy. I recommend getting in touch with an accounting professional for expert advice on how to proceed with recording the transaction accurately. You can get in touch with a professional using this link here. Otherwise, I recommend you to check out the following resource with more info about reconciling in QuickBooks:

 

Let m know if this info helps. I'll be one message away in case you have other

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