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Level 1

When I try to match a bank deposit; it takes me to the match transactions window; then I see home currency invoices, but do not see foreign currency invoices which I need

 
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QuickBooks Team

When I try to match a bank deposit; it takes me to the match transactions window; then I see home currency invoices, but do not see foreign currency invoices which I need

Hi there,

 

It's vital you're able to match your bank deposit and I'll be happy to show you how. 

 

In order to work with foreign currencies, you'll have to turn on multi-currency on your account. If you're ready to turn on multicurrency follow these steps.

 

Note: Once you turn on multicurrency, you cannot turn it off or change your home currency. Only turn it off if you have bank accounts, customers, or suppliers that don't use your home currency.

  1. Select Settings ⚙️.
  2. Go to Company Settings. Then go to Advanced.
  3. Select Edit ✎ to modify your currency settings.
  4. Choose the Multicurrency checkbox.
  5. Select Save and close.

Home vs foreign currency

 

Home currency

  • Your current currency becomes your home currency. (The currency of the country your business is physically located.)
  • Until you assign a foreign currency, the default value for all customers, suppliers, and accounts is your company's home currency.
  • Income and expense accounts always use your home currency.

Foreign currency

  • You can assign a foreign currency to customers, suppliers, banks and credit cards.
  • You'll see foreign currencies on the activity screens for customers, suppliers, transactions,  accounts and companies.
  • You can pay and receive payments in a supplier's or customer's currency.
  • Foreign currency is automatically updated every four hours in QuickBooks from Wall Street On Demand.

If you've got multi-currency turned on already and you're still not seeing foreign currencies, I recommend clearing cache and cookies on your browser. Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link.