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Jen 1
Level 1

How to add a second email address when invoicing

Can I add a second email address into the email line when invoicing and can I save that address for all future invoices?  I tried to add a second email address into the email line when sending an invoice but it would only recognize one address.  It looks like there is the option from the app but I do most of my work from my desktop.  

 

Thank you!

 

1 Comment 1
LauraAB
QuickBooks Team

How to add a second email address when invoicing

Hello Jen!

 

I can see how saving all the email addresses you use for a customer in QuickBooks Self-Employed's would be useful. To send an invoice to more than one email address, you'll need to use the Additional email addresses field. I'm happy to go over the options with you.

 

Keeping things simple, QuickBooks Self-Employed allows you to enter one email address per customer. This goes in the Recipient's email address field and will stick with the customer, meaning if you create another transaction for this same customer, the last email used for them will automatically populate in the field. However, addresses you enter in the Additional email addresses field do not. The program also won't allow more than one email in the recipient's box at this time.

 

I can share your feedback about this with my team. We're always on the lookout for ways we can enhance what the program can do for our users like you.

 

I'm here if you need anything else!

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