Hi RidgebackAmy,
Thanks for reaching out here. QuickBooks Online provides the reports you need to see what matters most. I'd be glad to assist!
When your income and expenses aren't visible on the Profit and Loss report, it could be due to a few factors. You'll want to ensure you're entering the correct Report period, followed by the Accounting method. If you have the report set to the Cash method, it will only show income and expenses for transactions that have been completed. By setting it to the Accrual method, you'll see all income and expenses for pending and completed transactions. For more information about missing transactions in the Profit and Loss report, click here.
If you have any other questions, feel free to reach back out. We're always happy to help!