Hello Mbbokie,
Welcome to the Community. I'll be happy to point you in the right direction so you can record your credit card credits with ease using QuickBooks.
Here's how:
- Select + New.
- Select Credit card credit.
- In the Payee field, select the appropriate supplier.
- From the Bank/Credit account ▼ dropdown, select the credit card where you received the refund to.
- Enter the Payment date, refund amount in Amount, Tax, and Category.
Note: The category used here is the original expense account on the original bill.
- Select Save and close.
I encourage you to check out this article here for more info pertaining to handling credits in QuickBooks. You're welcome to ask further questions in the comments below. I'll be a message away in case you need anything else.