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If I set my home currency in Quickbooks Online to CAD (I live in Canada), am I only able to accept Quickbooks Payments in CAD? Or if I were to add a US bank account, could I then accept Quickbooks Payments in USD?
Hello brentawilson,
Welcome to the QuickBooks Community! I love that you're navigating the world of Multicurrency with QuickBooks Online and QuickBooks Payments in Canada. You're set up with a powerful combination of tools that'll lend to easy bookkeeping and even easier business transactions. I want to go over this with you so that you're familiar with the types of payments you can accept using our Payments add-on.
With QuickBooks Payments Canada you'll only have the option to accept Canadian payment methods including MasterCard, Visa, Discover, and Apple Pay (with the aforementioned card types). If you're purchasing a QBO subscription in another country but setting your home currency to CAD, you'll be subject to the Payments rules for that country's offering. For example, an American subscription with home currency of CAD will be able to accept the payment types accepted by QuickBooks Payments US. Since you live in Canada there'd be no reason to subscribe to the US version of QBO so it's likely that you'll be using QuickBooks Payments Canada with the card options that I shared above.
You won't be able to add a US bank account as the account to receive these credit card payments, it'll have to be a Canadian bank account. This information and so much more can be found in the following documents. Please read through them to gain a better understanding of how Payments works.
Let me know if you have further questions or need some clarification on these policies. I'm happy to explore them further with you. Take care!
Thanks for your response! Just to clarify - I can have a Canadian Quickbooks account with CAD as my base currency and still add a US bank account, right? Adding that US account just doesn't allow me to accept Quickbooks payments in USD. Correct?
You've got it, @brentawilson! You can use as many additional currencies and connect as many foreign currency accounts as you'd like, you just won't have the option to collect payments using QuickBooks Payments from those customers. You can still send them Invoices and record the payments within your books in those foreign currencies though, you'll just have to look for another merchant service provider that'll allow you to accept foreign currency payments, or receive payments via another method such as direct deposit or cheque. Hope this clears that up! Have a great weekend.
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same setup here (Canadian based company that wants to accept US payments online) - has anyone used any of the Apps with success - looking for any recommendations on the best/decent app to use. Thank you!
If you are running a service company, explore this app.
https://get.practiceignition.com/quickbooks
Otherwise, you may need a 3rd party merchant service to integrate with your QB.
Please get with the times, online payments is the only reason I got this and it can not accept a payment from the USA like a million other apps.. going to unsubscribe
You need to have a 3rd party payment processor or merchant service to integrate with QBO CA version to accept international payments. Otherwise, switch to another cloud based accounting app and purchase a 3rd party conversion service if required.
This is a bit disappointing. We are US based and have clients in various parts of the world world and really need a seamless solution to receive payments. We love the bill.com service integration with QB to make payments. Any chance you can improve this integration to allow for receiving payments in non-US currencies via QB invoices through bill.com? In the meantime, do you recommend the veem integration? Paypal? Thanks!
Veem is a good option to explore
But if you need to offer payments with credit cards, you should explore a 3rd party merchant service as I mentioned earlier.
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