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jv5
Level 1

Why is there an overdue amount but no open invoice amount?

 
1 Comment 1
JamesM
QuickBooks Team

Why is there an overdue amount but no open invoice amount?

Hi there, 

 

It's good to have you post in the Community! I'm here to give you a hand with figuring out why there's an overdue amount but no open invoice amount. 

 

In order to fix this, you'll need to make a bill payment. Then link your deposit and vendor credit to zero out the overdue amount.

 

Here's how:

  1. Click on the Plus icon at the top.
  2. Under Suppliers click on Pay Bills.
  3. Under Outstanding Transactions check the box for the deposit and supplier credit.
  4. Click on Save and Close.

Here are some screenshots for visual reference:

 

4.png

 

5.png

I encourage you to check out these helpful articles with more info about paying bills and dealing with supplier credits in QBO: 

Following the steps above should help with removing the overdue amount. Give this a try and let me know how you make out. In case you have other questions, feel free to contact our support team using this link here

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