Hi there PEK53,
It's great to have you with us here in the Community and I'm excited to see that you're using QuickBooks Desktop Accountant edition. Hopefully that means you're not only managing your own books, but that you've also connected with clients and are helping them as well. I want to make sure you get this situation with your invoices sorted out so you can get back to work.
Knowing more about what steps you've taken and what area of the books you're looking at in reference to the lines you're talking about is ideal here. For instance, it could be that you're looking to edit your invoice templates or perhaps you're looking at some of the reporting options, such as the Snapshot feature. Whichever it is, I want to make sure you get the answers you're looking for.
For that reason, I recommend touching base with the QuickBooks Desktop support team. Take a moment to review the Intuit QuickBooks Desktop software support policies page to learn more about reaching support. Doing this, you'll have the option to discuss and show an agent what you're looking at in your books and what your question relates to specifically.
Here's how you can find more information about the features I just mentioned.
To find details about the Snapshot feature in this in-product article.
- Select the Help menu and choose QuickBooks Desktop Help.
- Click the Help tab.
- Click the Search button.
- Type and enter snapshot to find articles about the snapshot feature.
I hope that helps!
