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Level 1

The QB assistant told me to go to my menu and select settings and then payment to set up the option of online payment for my clients. the problem is I do not have a payment t option to select.

 
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QuickBooks Team

The QB assistant told me to go to my menu and select settings and then payment to set up the option of online payment for my clients. the problem is I do not have a payment t option to select.

Hi there!

 

I love that you're making use of the QB Assistant tool in QuickBooks Self-Employed and that you're also looking to activate QuickBooks Payments so your customers can easily pay you via credit card directly through the QuickBooks invoices. Thanks for letting me know the instructions you saw in the Assistant tool when you searched for how to activate Payments. I can walk you through the steps.

 

It sounds like the QB Assistant is taking you through the steps to set up QuickBooks Payments while using the mobile app, which does have an option for doing so in the Settings section. Don't worry, you can still set up Payments when using a browser as well. Here's how to do it.

  1. Select Invoices from the left menu.
  2. Choose Create invoice.
  3. Scroll to the bottom of the invoice and click Set up payments.
  4. Click the Set up payments button on the next page.

Once you've clicked that, the software will take you to the form to fill out to apply for the Payments service. You can also load the QuickBooks Self-Employed Payments page on our website, click Get started and you'll be taken to the login page for QuickBooks Self-Employed, followed by the forms to fill out. I also recommend reading the details on that page to learn more about the Payments program.

 

Give that a shot and let me know if you're able to apply following those steps. I'm here to help.