What is the size of the notes section for customers?

No, it is in reference to the customer detail area in QBO. 

Why is this limited to only 4000 characters? Please expand this to at least 10K characters. This is especially frustrating considering how little data this takes up AND the fact these don't transfer between Quickbooks Desktop version OR Quickbooks Online! 

Hello omegaorgan.  I hear you on this. Your feedback on this is valuable and I recommend sending feedback about this to our engineers by clicking the Gear icon and looking for Feedback. New product ideas and improvements are based on the feedback we get from users like you. Feel free to ask questions, I'm here to help. 

Not only does the note section need more characters but it needs to be bigger, both on the customer profile and vendor profile. It's a huge pain to have to try to scroll through a tiny little window. You should be able to click on it and have it pop open so you can see more info instead of having to scroll back up and down. 

Hi robin@concretein,

Welcome back, and thanks for this input about the customer and supplier notes sections on their profiles in QuickBooks Online. I hear what you're saying about the size of the field being challenging when you have a lot of detail there that you need to scroll through. Likewise, I can appreciate that some businesses like to keep a lot of detailed information about their customers and you might have a specific way you'd like to use that field.

If you haven't done so already, I echo my colleagues' suggestion to submit feedback to our product development team. You can even copy and paste what you've got here so you don't have to retype everything. Using the feedback feature is the most effective way to alert our team to the enhancements you'd like to see to the product, and they consider the comments when making updates. Feel free to bookmark our QuickBooks Online Feature and Product Updates page as well to stay in the know with what's knew to the program.

In the meantime, you're welcome to consider the Attachments option for both suppliers and customers. With this option, you could add things like Word document files or PDFs of the additional information you need for your customers or suppliers while still keeping them accessible in your books. If you need to make changes or add to those files, you could then simply remove them from the profile after opening them and reattach once you've made the changes. Here's an article that goes over attachments for your reference: Attachments in QuickBooks Online

Have a great rest of your day!

I am sending client an estimate for our services and added client info. I could not save customer information because it says "something went wrong - size must be between 0-25" - what is that referring to? Number of words in NOTES section? Letters? Something else?