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Sd1997
Level 1

Deemed Resident & spouse Factual resident

Hi, I’m struggling to get one return filed as a Deemed resident of Canada (Cdn military member posted in the US) and file spouses return as a factual resident. If one status is changed it changes the other? What do we need to change?

1 Comment 1
JamesM4
QuickBooks Team

Deemed Resident & spouse Factual resident

Hello Sd1997,

 

Thanks for messaging us here. It's important you're able to file your return so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

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