cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
uma-shah41
Level 1

I collected QST by mistake and submitted to CRA, how can i correct this? I have negative balance in sales tax as I corrected the invoice and removed QST.

 
1 Comment 1
JamesM4
QuickBooks Team

I collected QST by mistake and submitted to CRA, how can i correct this? I have negative balance in sales tax as I corrected the invoice and removed QST.

Hi uma-shah41,

 

Thanks for reaching out to us here. Mistakes like these are common but don't worry, I'll be happy to point you in the right direction so you can get the resolution you need with this. 


QuickBooks is designed to help you save time and I'd like to help make sure you take advantage of this benefit. Based on what you've described, I recommend contacting our support team so they can take a closer look at your account and assist you with this. Here are our contact details:

  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.

You're more than welcome to keep me posted on how you make out. I'll be on standby in case you need additional support. 

Need to get in touch?

Contact us