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eetawil
Level 1

Sales tax filling getting error INDIRECTTAX-10395

I'm trying to mark my sales tax as filled  (created payment installment and balance is 0$) for my last quarter and i'm getting this error:

 

You recorded an instalment payment that doesn't fit in any filing period. Delete the instalment before you prepare your return. Then create a new instalment with a sales tax filing date that falls within your sales tax filing period. (code: "INDIRECTTAX-10395")

 

My filling period is August to October , I entered the instalment in December ...everything is already reconciled. When I try to mark it as filled I'm blocked by that error and not sure what to do. I deleted the instalment ( broke my reconcilation) to put it on a date within the filing period as the error says...but still not working.

1 Comment 1
Amanda-B
QuickBooks Team

Sales tax filling getting error INDIRECTTAX-10395

Hey there eetawil,

 

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

 

I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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