Hi CleliaP,
Welcome to Community! It's great to hear that you've received a refund from the revenue agency, and you need to record this in QuickBooks Desktop. I would be glad to help!
Follow these steps to record the refund;
1. Go to the Sales Tax menu, then select File Sales Tax.
2. Select Claim a refund
3. Choose the Tax Agency drop-down arrow, then select the sales tax agency
4. Check the dates that QuickBooks Desktop shows in the From and To fields.
Note; The detail area shows all the lines in the agency's sales tax return, with the balance owing or receivable at the bottom.
5. Click on File Return
8. Select the Receivable account on the Refund window
9. Choose Receive now and select OK
10. Enter the amount In the Receive payments window
11. Enter the correct date and complete the remaining fields
12. When finished, hit Save and close.
Should you require additional assistance, I recommend speaking with an accounting professional. If you don't have an accountant, we can help you locate a ProAdvisor in your local area.
Please don't hesitate to reach back out, if you have any other questions. We would be happy to assist!
