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Hi mailshine94-gmai,
Welcome to the QuickBooks Community! QuickBooks is a versatile program that enables you to get your work done faster. I'll be happy to help you with your receipt.
When scanning a receipt for business expenses in QuickBooks Online Canada, you can use the full amount of the expense, including both the HST and the base cost. The CRA accepts digital copies of receipts, as long as they capture all the information on the front and back of the receipt. When scanning your paper receipts or taking photos of them, make sure the digital copy is legible and complete.
Here is a couple articles for you:
Upload your receipts and bills to QuickBooks Online
Enter and manage expenses in QuickBooks Online
I hope this helps! If you have any other questions, feel free to ask.
I think there is a bug in the app then. When I scan a receipt and add expense, it only uses HST amount.
Thank you for the clarifying this. In this case, I encourage you to contact our support team outside of the Community so that we can better assist you with screen sharing. We'll be able to verify your account details in a secure setting and help with your receipt and expense.
Here's how you can reach us:
Request a callback: Click Help > type "support" > select Contact us > click Contact us again > enter the details of your question and click Let's talk > click Request a callback.
Let me know if this helps. I want to make sure all of your concerns are addressed. Take care!
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