How do I stop / turn off offering online payments

I am just in shock how QB thinks this is ok.  There are so many jacked up things about QB online and their go to answer is to give feedback.  This was a suggestion 6 months ago that makes perfect sense and still no update to this function.  You are failing your customers quickbooks and giving feedback is a complete waste of time.  I wish I would of never chosen you over the other options out there and I believe you know that when people engage your system they just put up with you because of the time and effort it takes to set up accounting software.  I can't say enough bad things about QB online

I agree that this is ridiculous. Of course there is a way to turn it off. It's just not available to us users. I'm sure this is an easy fix by your IT Dept. This is extremely inconvenient for us business owners who have so much on our plate as it is. We shouldn't have to worry about "remembering" to turn this feature off "with every single invoice" we send out. I will say that, with the exception of a few minor things which are on another topic, I do enjoy QB Online otherwise!

I am very unhappy about this solution as well.

If you go under Edit, Preferences, Payments, Company Preferences, you can uncheck the box that says Bank Transfer (ACH) and it will turn this option off.

Is there still really no way of permanently disabling the option for customer online payments?

Hi skywerx011, If you are using the  Paypal app it will have the option on the invoices in QuickBooks Online it is just a case of not checking the box and then it will not appear for the customer. Do you use the Paypal app for other customers?-Emma

Found it here:

Company

- Accounts and Settings

- Sales

- Invoice Payments

- Uncheck Accept ACH

Thank you for the reply, but this does not work in QB Online.

Yes quickly finding out that QB Online won't let us do anything. Thank God they have a complete audit history of EVERY SINGLE CHANGE that is made. My customers love the bombardment of emails when I make a change. Especially while I'm in the learning curve process.

What a disaster this is.

You are clearly not talking about QBO, as this does not make any sense. There is no such navigation/option. 

Again, not useful and misleading, as there is no Uncheck/accept ACH option to uncheck listed on the screen. 

Umm... What is this then? Also, I'm just an end user. No need to get snarky. I'm just trying to help.

Please look at screenshot showing the option. Is this not what you see?

Sorry about being snarky. I realize people mostly mean well. However, whenever I try to get help for whatever, I come across many links with information that simply does not work. It's a horrible time suck ploughing through all that stuff, trying it, and then it doesn't work. Hours go by that a business owner does not get paid for. With technical support no longer being ready available anywhere, one is able to look at help files like this. I don't know why the answers given mostly do not work. I'm having the issue again: when I try to open your attached screenshot, I thin white line appears on my screen, but there is no screen shot, no handles to expand what might be a visually cropped picture (probably isn't - I'm just trying to describe it. 

I just spent all day today troubleshooting and getting no work done, mostly with a printer issue, with this, and now also with 2-factor authentication codes simply not arriving anymore. Worked fine yesterday. I am by no means a technophobe, but entire days lost to nonproductivity is incrediby frustrating. 

No worries. I understand completely. Can you see this ?

Nope. Mine looks like this:

I found this article which may help: https://quickbooks.intuit.com/learn-support/en-us/other-questions/the-online-payment-options-are-not...

I'm just guessing, but maybe you can't see the payment options because the Online Delivery options are not set? Again, I'm guessing.

Here is how I have my Online Delivery options set:

Hi guys,

  Here is the link to disable payments. You have to go to All Lists and then navigate from there.

https://quickbooks.intuit.com/learn-support/en-us/help-article/process-credit-card-payments/add-modi...

I just started using QB Enterprise. I tried paying a couple of bills (Vendor>Pay Bills) and the pay online window popped up. I tried closing the window and QB locked up and I couldn't do anything. I repeated this twice, wasting a lot of time of course, and each time same result. I've read many of the comments here, searched high and low for a way to turn that function off. If there's a way, I certainly can't find it. Any suggestions short of asking for a refund? I DON'T WANT TO PAY VENDORS ONLINE! Thanks....Jim

Glad to have you here in the Community, @Jim.

I'm here to help turn off the Online Bill Payment option in QuickBooks Desktop.

One of the possible reasons the window popped up to pay online is that the payment method was set to Online Bill Payments. Let's change the payment method to turn off this option. Here's how:

1. Open your QuickBooks Desktop company file.
2. Go to the Vendors menu, then select Pay Bills.
3. In the Method drop-down, select the payment method you want to set (Cash or Credit Card).
4. Click Pay Selected Bills.

I'm adding this article to learn more about paying bills in QuickBooks Desktop: Pay bills.

You might be interested in paying bills online in the future. This article will guide you through the smooth process: Pay bills online from QuickBooks Desktop.

Please know you can continue to reach me here with any additional questions about paying bills in QuickBooks Desktop. I'm still open to your replies, @Jim.

I suspect QB gets a cut from every referral, so it is not in their interests to show how to disable their pushing, but it is annoying to have this black box pop up every time I raise an invoice. This is how I (finally) manged to do it:

Click Sales --> Overview --> Setup and where it asks to set up paypal/credit cards etc, tick ''Not now'' and violá pesky little pop up box disappears.

Hello,

I'm brand new to QB Online.  My setup does not even have a "Payments" option in the Accounts and setting area and when I try to receive a payment manually, there is no option for Bank Transfer/ACH - just Cash, Cheque, Credit Card, Direct Debit.

I'll stick with my old Accounts package if this not possible.

I dont have online QB  I have desktop Pro Plus