Do you feel like your to-do list never shrinks? It may be time to start delegating some of your workload to other employees on staff. Small business owners who figure out how to delegate effectively have more time to focus on other crucial areas of their developing businesses. Delegation also empowers employees and helps make them feel like they’re an important part of your business. More work gets completed through effective delegation, helping your business to grow and reach its goals.
Delegate Work to Appropriate Employees
Before you start delegating, it’s important to know that the assigned employee can handle the job competently. Looking at the skill sets of different employees helps you decide who’s best equipped to handle certain tasks. Imagine that you own a small accounting business and you need assistance completing a complex tax audit for a client. If you delegate the task to your business accountants who are taxation specialists as opposed to your general accountants, this helps to avoid errors that could result in financial loss and damage to your reputation. If you have an administrative assistant with previous writing experience, you might pull them in to write new content for your website.
How to Communicate Objectives and Results Clearly
To avoid confusion, provide information about why the work needs to be completed, the deadline for completion, and resources that are available to the employees doing the work. Communicate the results that you expect for the tasks or projects that you delegate. For example, if you own a small insurance business and delegate the management of the sales team, you could communicate that you expect a 5% month-over-month sales increase over the next 12 months. Consider setting milestones for delegated tasks so you can monitor their progress before you hit deadlines. After your employees complete the delegated work, provide constructive feedback that they can implement next time.
How to Give Your Staff Freedom Over Their Work
Focusing on overall results as opposed to how you expect your employees to complete the task can help get your staff on board with taking on more responsibility. Sometimes you may need things done in a specific way, but if you can give the assigned employee at least some authority on how to complete the delegated work, they take more ownership in the process. You might provide general guidance, but let your employees make decisions about the methods used to achieve the results you’re seeking. For example, if you plan to delegate your marketing responsibilities to an employee, you could set a guideline for launching a social media marketing campaign, but provide autonomy regarding how the employee develops and implements those strategies. Giving your team freedom encourages creative thinking and involves them in your business’s vision.
How to Delegate Effectively Without Expertise
Running a successful business requires skills in financial management, sales and marketing, communication, problem solving, leadership, and technology. If you don’t have skills in these areas, consider delegating tasks and projects to other employees or a freelancer. If you have an online retail business and aren’t comfortable with basic accounting concepts, you could hire a freelance bookkeeper to assist you with that aspect of your operations. Ask your employees about their previous industry experience to figure out where they can complement your areas of expertise, even if those skills don’t fit neatly within their current job description.
Figuring out how to delegate effectively can improve efficiency, free up your time, and support a team environment in the office. Along with delegating work, you can also improve your work processes by using tools such as QuickBooks. The QuickBooks Self-Employed app helps freelancers, contractors, and sole proprietors track and manage business on the go. Download the app.