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Frequently Asked Questions
Your setup process will involve a few steps. Use this walkthrough guide to learn how to complete each of these steps.
Learn how to add and manage customers in QuickBooks Online using this detailed guide.
Yes, we can assist you through your setup process. Get started here
Offer terms
QuickBooks Online Discount Offer Terms: Discount applied to the monthly or annual list price for QuickBooks Online (“QBO”) as stated above, starting from the date of enrollment, followed by the then-current monthly or annual base price (depending upon your purchase). Your account will automatically be charged on a monthly or annual basis (as applicable) until you cancel. If you add or remove services, your service fees will be adjusted accordingly. Sales tax may be applied where applicable. To be eligible for this offer you must be a new QBO customer and sign up for the monthly plan using the “Buy Now” option. This offer can't be combined with any other QuickBooks offers. Offer available for a limited time only. To cancel your subscription at any time go to Account & Settings in QBO and select “Cancel.” Your cancellation will become effective at the end of the monthly billing period. You will not receive a pro-rated refund; your access and subscription benefits will continue for the remainder of the billing period. Terms, conditions, pricing, special features, and service and support options subject to change without notice.
QuickBooks Online Free 30-day Trial Offer Terms: First thirty (30) days of the QuickBooks Online (“QBO”) subscription, starting from the date of enrolment is free. At the end of the free trial, you’ll automatically be charged and you’ll be charged on a monthly basis thereafter at the then-current price for the service(s) you’ve selected until you cancel. If you add or remove services, your service fees will be adjusted accordingly. Sales tax may be applied where applicable. To be eligible for this offer you must be a new QBO customer and sign up for the monthly plan using the “Free 30-Day Trial'' option. This offer can't be combined with any other QuickBooks offers. Offer available for a limited time only. To cancel your subscription at any time go to Account & Settings in QBO and select “Cancel.” Your cancellation will become effective at the end of the monthly billing period. You will not receive a pro-rated refund; your access and subscription benefits will continue for the remainder of the billing period. If you cancel within the first 30 days you will not be charged. Terms, conditions, pricing, special features, and service and support options subject to change without notice.
QuickBooks Payroll: Sold separately. The above stated discount price is available only to new QuickBooks customers, starting from the date of enrollment through the term period stated above. The monthly subscription price excludes HST/GST. Offer valid for a limited time only. You must select the Buy Now option. Offer not applicable with free trial. Following the offer, you will be automatically charged monthly at the-then current QuickBooks Online subscription fee + the-then current per employee fee, plus all applicable taxes, until you cancel. The employee fee is charged per unique active employee that has run a payroll during the monthly billing cycle. To cancel your subscription, learn more here. A valid credit card is required to continue using QuickBooks Online Payroll. Terms, conditions, pricing, features, service and support are subject to change without notice. Canada only.
QuickBooks Payments: QuickBooks Payments account subject to eligibility criteria, credit, and application approval. Subscription to QuickBooks Online required. Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services.
Features & Product Information
Integrates with QuickBooks Time: Additional fees apply. Features vary. The QuickBooks Workforce mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.
QuickBooks Online Mobile App: QuickBooks Online requires a computer with a supported Internet browser (see System Requirements for a list of supported browsers) and an Internet connection (a high-speed connection is recommended). The QuickBooks Online mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.
Free guided setup: Free guided setup is a free call with a Product Specialist and is intended for new customers only, for help getting started in QuickBooks Online. The offer does not apply to those who sign up for a 30-day trial and is not applicable for QuickBooks Self-Employed, QuickBooks Accountant, or QuickBooks Time. The intent of this offer is not to solicit QuickBooks customers from accountants.
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