I've got you covered, @nomij.
QuickBooks only allows you to assign one role for each user. Thus, selecting the Time Tracker and Standard user types for one user isn't available.
As an alternative, you'll want to change their user type from Time Tracker to Standard user type. To do this, you'll have to delete the user with the Time Tracking role and reinvite as a Standard user. Once deleted, please follow the steps below on how to reinvite the user:
- On the Manage user page, click Add user.
- Select Standard user for their role. Then, click Next.
- Choose their access rights, then Next.
- Select the user settings and Next.
- Enter the name of the user and its email address.
- Click Save.
Once done, you can let your user accept the email to get started with their new role. I'm adding this article for more guidance: Add and manage users in QuickBooks Online.
You might also want to read this article: User roles and access rights in QuickBooks Online. You'll learn about the different options for user roles and access permissions.
Should you need further assistance changing the user's role, I'm available here to help any time! Wishing you all the best, @nomij.
