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akosha
Level 1

Can I add a promo code to a current subscription or do I need to cancel and resubscribe?

 
2 Comments 2
AndréB
Level 7

Can I add a promo code to a current subscription or do I need to cancel and resubscribe?

Hey akosha,

 

Promotions on our marketing pages are targeted to new subscriptions, but existing customers like you are the most important part of the QuickBooks family. Choose from the methods below to get in touch with an agent. They'll be able to look into your billing profile to see what offers your account is eligible for. 

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social MediaFacebookTwitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET 

 

Don't be afraid to reach out! I want to make sure you get the best offer available to you.

Fiat Lux - ASIA
Level 15

Can I add a promo code to a current subscription or do I need to cancel and resubscribe?

@akosha 

If you don't mind to do some efforts, utilize this 3rd party migration tool

https://transactionpro.grsm.io/qbo

 

 Once you are ready to proceed, open a new QBO account.

https://quickbooks.grsm.io/Canada

https://quickbooks.grsm.io/Canada-fr

 

Need to get in touch?

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