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Catcity13
Level 1

Can users disable the prompt to set up a Passkey? This is causing me a lot of friction during a frantically busy time and I am never going to create a Passkey.

 
1 Comment 1
LouiseG
QuickBooks Team

Can users disable the prompt to set up a Passkey? This is causing me a lot of friction during a frantically busy time and I am never going to create a Passkey.

 I know that during busy periods, additional notifications and setup requests can complicate the management of your financial tasks. Catcity13. Removing the prompt for setting up a Passkey could indeed simplify your workflow and reduce disruptions. Let’s explore the available options to address these prompts effectively and find the best solution to ensure that your QuickBooks experience remains both seamless and secure.

 

Before we proceed, it's important to note that QuickBooks Passkeys are secure digital keys saved on your device, providing a simpler and safer alternative to traditional passwords. It also help protect against phishing attacks and eliminate the need to remember complicated passwords or receive codes via SMS.

 

While the prompt can't be eliminated, you can disgregard or skip it. This flexibility allows you to engage at your own pace.

 

Additionally, if you need to update your email address, user ID, password, or any other information associated with your QuickBooks account: Update or change your Intuit Account sign-in information.

 

Your security is our top priority, and we are committed to ensuring you have a positive experience. If you have any questions about your account details or any other QuickBooks-related issues, please do not hesitate to contact us. My team and I are here to assist you.

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