Cannot do what I want in Quickbooks Online, doing adjustments for year end and getting message for me to upgrade! Not a happy customer!
QuickBooks Online is designed to be a pleasant bookkeeping experience. Our goal is to provide you with a stress-free year-end, so you can focus on running your business. I want to make sure you're provided with the appropriate support, so I'd like to take a closer look into your account. Please choose from the methods below to get in touch with an agent. They'll be able to look at your subscription to assist you with recording this adjustment.
Phone and Chat: ClickContact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)