Hey there bmwgang530i-gmai,
Welcome to the QuickBooks Community! Thanks for reaching out to us here. Making sure you get the support you need is important to us. I would be happy to provide some information.
If you are Using a QuickBooks Online subscription purchased through a retailer, you can check your receipt page, activation card or confirmation email for the license and product numbers. you can Activate your QuickBooks Online subscription by following the steps in this article. However, if you're using the QuickBooks Desktop version, you can review this article on how to activate your QuickBooks Desktop.
If you require further assistance I recommend reaching out to our support team outside of the Community. For QuickBooks Online you can follow one of these methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter
For QuickBooks Desktop support, you can contact us here.
If you have any other questions, feel free to reach out here.
