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glacierexcavatio
Level 1

How do I merge 2 QB online accounts. Used trial then when paid for subscript it opened new account now all info in one cancelled account?

 
2 Comments 2
Fiat Lux - ASIA
Level 15

How do I merge 2 QB online accounts. Used trial then when paid for subscript it opened new account now all info in one cancelled account?

You may have 2 options:

1. Utilize a migration tool

https://transactionpro.grsm.io/qbo

 

2. Purchase a 3rd party service

Nick K
QuickBooks Team

How do I merge 2 QB online accounts. Used trial then when paid for subscript it opened new account now all info in one cancelled account?

Hi glacierexcavatio,

 

Welcome to the QuickBooks Community! It's great to have you here. This is a place where our community comes together to help each other out and share QuickBooks and Accounting knowledge. I can help go over how to get information from one account to another.

 

At this time QuickBooks Online doesn't have a merge accounts option but a great feature it does have is that it allows you to export information that you can then import into your new company file. In order to export your information out of QuickBooks Online I recommend going over this article as it has the steps on how to export and import your information. For the information you can't import you can still have a copy downloaded into an excel document by following the steps here.

 

Another option is looking into a third party app that can export and import information from one account to another. You can look through our third party apps page to see if there is one that might help by going to Apps Page.

 

If you have any questions feel free to reach back out to us and we'd be happy to help!

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