cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Find out how to upgrade your subscription, manage your password, view account fees, request a refund, and much more on our account management page.
Created with Sketch. If you're experiencing a bank error, check our Bank Feed Status page before you call support.
Created with Sketch. Visit this page to subscribe to QuickBooks Status notifications.
tdm2019
Level 1

How do I remove the two part verification

 
5 Comments 5
LauraAB
QuickBooks Team

How do I remove the two part verification

Hello tdm2019,

 

Protecting your business information is important, which is why QuickBooks Online uses a two-step verification process for logging into your account. You can control whether this is turned on or off by following these easy steps.

 

  1. Go to accounts.intuit.com.
  2. Use your QuickBooks credentials to log in.
  3. Select Sign in & Security.
  4. Find the Two-step verification section and select Turn Off.

You can learn more about the verification process in this article: Verify your account with multi-factor authentication

 

Have a great weekend!

 

[Edited]

gtheule
Level 1

How do I remove the two part verification

I could be wrong, though I'm not, but I'm pretty sure that "find two factor authentication" is the part that he, and everyone searching this question, is having trouble with, not clicking the button itself.

AddieC
QuickBooks Team

How do I remove the two part verification

Hi there, 


Thanks for joining the discussion here in the Community! 

 

The steps for disabling the two-step verification feature have been explained above, but I want to make sure you're given the support you need if you're running into trouble.

 

Please reach out to our tech support team for further assistance. I'm confident an agent will be able to get you back on track in no time.

 

Cheers.

jskish
Level 3

How do I remove the two part verification

They omitted the step to click on the left on "sign in & security".  There you will find it.  I would like to turn it OFF but it won't turn off.  So frustrating.

LauraAB
QuickBooks Team

How do I remove the two part verification

Thanks for that callout, jskish. You're right, I did miss that step in my original response, so I've gone back and added it now.

 

I want to make sure this is addressed since it sounds like you're having trouble with turning the two-step verification off. When turning off the two-step verification, it should mean that you're not asked for it every time. However, if you clear your cache, use a new browser, or login from somewhere new, QuickBooks will prompt you to take that extra verification step to make sure that it's you signing in. If you regularly do any of these, that's why it's asking you for the verification each time.

 

If you're in a situation where you aren't making any of those kinds of changes but are still prompted every time, this may require a bit more looking into. It looks to me from other threads you've responded to that you're using the US version of the software. If that's the case, please refer back to that team to go over this in more detail and learn if there's anything else that can be done. You can switch back to the US QuickBooks Community by clicking the flag at the top of the screen and choosing the US one, or by selecting this direct link: US QuickBooks Community

 

Wishing you the best!

Need to get in touch?

Contact us