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Level 1

Intuit only accept US payment

I am working on setting up my subscription. When I go to Intuit and attempt to add a payment method, it is only allowing US payments, I need to pay with a Canadian card.

Any suggestions are greatly appreciated!

3 Comments 3
Fiat Lux - ASIA
Level 15

Intuit only accept US payment

Where is your company located? US or CA?

Level 1

Intuit only accept US payment

It is a Canadian Corporation.

QuickBooks Team

Intuit only accept US payment

Hi Jesterson5,


I appreciate you reaching out here.  Welcome!  From what you've described, it seems you may have signed up for a U.S. QuickBooks Online account.  However, I recommend contacting us outside of Community.  This will enable a member of our Customer Care team to work with you in real time, and ensure you're able to get back to business as soon as possible!


Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.


Please feel free to reach out again, if any other questions come to mind.  We'd be happy to help!


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