I'm trying to complete purchase of QuickBooks Self-Employed. I'm stuck on the page where I have to provide credit card informations as well as my company address.
I have to fill in my city name and my postal code. Now, here's the catch: my city's name officially contains hyphen, but QuickBook's form ask that the name of the city contains only letters or spaces.
So whatever I do, I get an error message. If I type in my city's name correctly (that is including hyphens), the postal code field is green, but I get an error saying that the name of the city must contain only letters. If I type in my city's name with only letters, then the city's field become green, but the postal code now shows an error saying the postal code doesn't match with the city's name.
And yes I have read other similar posts on this forum… No this is not an issue with my browser cache or session state, and no this is not a case of copy/pasting my city's name from Canada Post database (actually, I do type it exactly as it appears). I've also checked HTTP queries made by the site to the server, and the name returned by the server for my postal code indeed contains hyphens…
So what do I do now?