QuickBooks Support has no idea how to help getting online payments setup

Hello EasyModeMedia,

Your feedback about your experience is valuable. I'd like to help make sure you get the support you need in a timely manner so you can manage your business with peace of mind. 

Based on the details you've provided above, I see you benefiting more by contacting our support team using this link here. A specialist will be able to review or escalate the case in a private environment so you can get the resolution you need. I appreciate the amount of time you've put into this already. 

You're also more than welcome to keep me posted on how you make out with this. My goal is to help you achieve your QuickBooks goals as seamlessly as possible. 

Hey there, thanks for this. I contacted support and got the agent to elevate the issue to email support. Hopefully there can be some sort of resolution to this.

Will keep this updated,

Thanks!

Hi James,

Just wondering on average it takes for this to be escalated? I haven't received any email about updates for my issue yet?

Thanks,

Ben

Hello Ben. It's good that you reached out to our support team. While there isn't an estimated time frame for this, I recommend contacting our support team so they can provide the necessary updates. In the meantime, feel free to ask other questions, I've got your back.