Hi there,
Accepting your client's invitation is necessary in order for you to complete your accounting tasks. I know how vital it is to be able to accept the invite as quickly as possible, and I'd be happy to help you sort this out.
There's a number of variables that may be impacting your ability to accept your client's invitation. Please review this helpful article and complete the troubleshooting steps listed here: Why can’t I accept an accountant invitation?
If the issue persists after following those steps, please reach out to our tech support team. Since this issue is account-specific, an agent will have to take a look at your personal information in order to successfully resolve this for you.
Have a great day.
