cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
preschoolnaeirinn
Level 1

under my time profile - is shows a display name - its pulled from quickbooks where do i go to change this as, its showing as an employees name not the company name.

 
1 Comment 1
RCV
QuickBooks Team
QuickBooks Team

under my time profile - is shows a display name - its pulled from quickbooks where do i go to change this as, its showing as an employees name not the company name.

We can perform some troubleshooting solutions to display the company name on your time profile, preschoolnaeirinn.

 

If you are using another platform such as QuickBooks Time or another integration and it's showing the employee's name, we can adjust the settings directly on your QuickBooks Online (QBO) account. This happens when the employee's name is entered as the company name during the initial account setup or integration with another platform. The "Display name " is usually tied to the "Company name" field in QBO. Here's how:

 

  1. Log in to your QBO account.
  2. Go to the Gear icon on the top menu and select Account and settings.
  3. Click Company and tap Edit in the Company name section.
  4. Enter or update the name in the Company name field.
  5. If the company's legal name is different from the Company name you entered:
    • Enter the legal name in the Legal name field.
    • Otherwise, select the Same as company name checkbox.
  6. Enter or edit your Business Number (BN) in the field provided.
  7. Press Save then Done.

 

You can check out this article for more details about managing your company information: Change your company name, contact info, or Business Number (BN) in QuickBooks Online.

 

If the platform you're using doesn't automatically reflect the updated company name after making changes in the program, we suggest reaching out to their technical support for further assistance.

 

However, if you're using QuickBooks Time, feel free to reach out to our Live Phone support to help you with this issue. 

 

Refer to this article to learn more about managing your team members' timesheets in QBO: Track and manage QuickBooks Time in QuickBooks Online.

 

We are one comment away if you have any questions about managing the display name in your profile or QuickBooks-related concerns, revisit this thread.

Need to get in touch?

Contact us