Hello, heatherchildcare. I understand how important it is to stay informed about the charges on your account. Let me help you track this and guide you to the right department for further assistance.
Let's use the charge look-up tool to review the transaction history. Make sure to have your credit card or bank account information ready, along with the amount and date of the charge you want to review.
I also recommend checking your email, including spam or junk folders, for any notifications regarding this. If you need additional help, it's best to contact our Live Support team. They can securely access your account and check where these charges came from and why
If you have other questions, don't hesitate to comment below. We're here to help you anytime.
