Bank error 105 with TD bank

Welcome csalicioni!

QuickBooks Online is aware of error 105, associated with TD bank.  This has been escalated for further investigation with our Development Team.  Although we currently don't have an ETA for resolution, you can manually update your transactions in the interim, to ensure your books remain up to date.  

If you would like to receive an email notification when this has been resolved, please don't hesitate to contact us.  We would be happy to add you to the list of affected users and ensure you receive status updates as they come available.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Feel free to reach back out with any other questions.  We would be glad to assist!

Hello Trish,

I'm also effect by the TD bank error 105. I'd like to be added to the email notification list of affected user if possible!

Hi there NickDvs,

It's vital that all your transactions are entered properly for your books to be well balanced. QuickBooks online is a great tool able to connect to multiple bank websites to import transactions so that time can be saved when entering transactions in your books. I can point you in the right direction for assistance with this bank connection error. 

In order to be attached to the list of affected accounts for a known issue, you'd need to reach out to the support team outside of the Community. They'll be able to verify your account details in a secure setting to see if it's still a known issue, or marked as resolved, and attach you to the list of affected accounts if it's a known error being worked on at the moment. You can reach them using the methods provided in my colleague's last response.

If you have any other questions, feel free to reach out here.

This is the same error I am encountering. Do you have a fix yet. I tried to upload manually and am encountering an error there too. This was working just fine on Friday the 17th but has not worked since. 

Hello Vansoozq1. Thanks for joining this thread. Our engineers are working on getting the issue resolved so you can get back to doing what you enjoy with peace of mind. In the meantime, have you been manually uploading your transactions? 

TD seems to be back up and running, but now it won’t load any transaction during the time that TD wouldn’t connect to QuickBooks? What do I do?

Almost a week later and it's still not working.  Is this unusual?  I've seen all sorts of notifications for other banks not working but assumed the issues were fixed within the same day.  Thx

I was told by Quickbooks that this was a "free service" offered within Quickbooks and therefore would be no compensation for the inconvenience of not being able to download transactions from TD Bank. This was on Friday December 1st, 2023.. My "Free Service" last updated on November 19th, 2023. Good thing I'm not paying for this apparently 

Not only have I been updating manually (for two weeks now) interestingly, QB has the nerve to bill me the full amount for all 5 accounts even though it is STILL NOT WORKING correctly. I manage 5 companies and manual transactions are time consuming. I pay QB so that this doesn't have to happen!!!

One or two days can be forgiven but seriously, two weeks and counting IS NOT especially as we have surpassed month end. Come on QB, FIX THIS ALREADY!

Was on the phone with them on Friday, and online today. The scary thing is that I do not believer their " Engineers- aka..web designers" no how to fix this.

Just got this response from them..

"Thank you for waiting, Jeremy. As per checking here in my end with regard to your question about the ongoing investigation and what has QuickBooks planned to do with the monthly fees. I sincerely apologize for the troubles you're experiencing. I know that you have had a rough time resolving this issue, and your time is valuable. However, I am afraid to mislead any information since the investigation is still on going and the engineering team has no ETA for resolution at this time. What we can do here is, once the investigation is complete and resolve, you can contact back us again to further check here in our end what we can do about this issue."