Hi there, Matar,
Welcome back! I see you've visited us a few times in community already and I hope you're getting to know QuickBooks Online better with each question you ask. :)
Staying on top of your reconciliations in Quickbooks Online is a good way to make sure your books are balanced and every transaction you need has been entered into the program. There are a few things to consider when you're not see the bank fee option when beginning the reconcile process.
The first thing to look at is whether the account is set up as a bank or credit card account. These accounts do have the option to enter service charges and even interest earned because these are things you'd typically see in a bank or credit card account.
A reason you might not be seeing the service fee option on your bank account is if your account is set up through the Banking tab. This is because the transactions are coming directly through the bank feed and the program thinks you would have already added that transaction from the feed itself. This is the second thing to verify.
If you didn't add the transaction or just aren't seeing the option for the service fee for whatever reason, don't worry. You can still create an expense transaction for the fees. Here's how.
- Select +New from the left menu.
- Choose Expense.
- Choose the Payment account.
- Choose an expense account Category such as Bank charges to link the charge to (Note: You can make your own if you're not seeing one you need).
- Enter the amount and fill out the rest of the form as needed.
- Click Save and close when ready.
As a note, you can leave the payee field blank if you don't want to attribute it to a particular vendor. That's up to you.
I'm here if you have further questions! Have a great day. :)