Cannot match transactions on the QuickBooks app, it either tells me items do not match (which they do) or use the online version to match transactions

jsdequipment · ‎March 12, 2024

When trying to match transactions from my bank to QuickBooks the app on my phone will not let me, it either tells me to try using the computer or that the amount doesn't add even though it does. This app has been getting worse every update they do.

JamesM4 · ‎March 12, 2024

Hi there,

Thanks for joining the QuickBooks Community. I'd like to learn more about your experience with the app so I can steer you in the right direction.

I recommend uninstalling and reinstalling the app. This is a great way to troubleshoot issues that may be affecting the app. By reinstalling the app, this ensures you're on the latest version of the mobile app. Please give this a try and let me know what happens. I'll be one message away.

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Cannot match transactions on the QuickBooks app, it either tells me items do not match (which they do) or use the online version to match transactions

Cannot match transactions on the QuickBooks app, it either tells me items do not match (which they do) or use the online version to match transactions

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